DeskGod will gladly stop monthly or yearly automatic billing on any DeskGod account or service provided.

If you sign up for a monthly service and request the service to be canceled, your account will no longer be rebilled starting with the date of your notification.

Your service will still be active until the renewal date; at which time the account will be canceled and deleted from our system.

To cancel your account, simply send an mail to the sales department with your request to stop future billing to your account.

Please be sure to include your first and last name as well as your DeskGod username when making the request.

DeskGod will promptly refund any charges made, If your request was placed before your rebill date and your account was still charged.