DeskGod - Live Chat
An instant messaging tool designed to provide online customer service and live help.
How does Live Chat work and what makes it so easy to use?
Live Chat will help you keep customers on your website, guide them through and help them pick the right service or product. There is a possibility of sending documents (for example pricing lists, quotations, catalogs). The operators can chat with multiple customers from different websites at the same time. The tool itself does not limit the number of simultaneous chats for a single operator.
A visitor also can initiate a chat with an operator - by clicking on a chat button. In case of no available operator the customer can leave a message. The button can be customized so it will match the layout of the company web site.
DeskGod - Live Chat:
- increases sales and decreases costs
- better customer support
- allows customers to chat live with the operator
- increases number of succesfully ended transactions
- secure communication
Its main features are:
- Live Support Chats
- Chat Invitations
- File Transfer During Chats
- Co-browsing
- Remote Assistance
- FAQs/Contact Form
- Customizalbe Design
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