Personalized real-time customer engagement

Broaden your view of sales opportunities by tracking which visitors are sales ready.

Eliminate the mystery of who's on your website, and what they do.

Once a visitor comes to your website DeskGod immediately creates a dossier where all the visitor’s actions on the website are saved and added to his personal dossier. Once a visitor registers or by clicking on a DeskGod tracking link, Deskgod will automatically associate the data collected in the dossier of the visitor.


Lifetime visitors profile is part of Deskgod Marketing automation

Now when new user registers you know that he was previously on your site and what he has done in the previous month.

Access the dossier for both Online and Offline visitors.

You can monitor visitor activities on your website in real-time. Get up to the second, live reports as visitors arrive on your site, as they move from page to page. Or you can also search for previous clients and offline visitors by name, username or email.


Lifetime visitors profile is part of Deskgod Marketing automation

You will have a more in-depth sales insight to your prospects, which in turn leads to a better understanding of how to engage with them and a better conversion rate.

DeskGod Lifetime Visitor Dossiers give us a clear picture of what visitors are doing on the website.
Now when a new user registers… We know what he was done before registering on our site and we know how to approach him in a way that we sell more.
- Mothra Inc.

With visitors Dossier you will:

  • Have a big customer that came to your site and is using your product? DeskGod visitors Dossier will help you see everything they did before and after they signed up. Use this knowledge to give them the best service and learn how to get more people like them.
  • Get engineering, product, sales, marketing and customer support working together to improve the metrics that matter for the life blood of your business: your people.

Keyword – In almost every case website visitors find your site through a search engine and keyword. You can flag visitors by the keyword they use with their search engine query. Giving the option to provide prospects with targeted information, instantly.

Track visits, transactions history and previous chats – With access to hundreds of resources prospects visit a minimum of 16 sites before making a decision to purchase. Prospects who’ve engaged with sales or purchased previously usually purchase again from the same site. DeskGod marks leads that visit your site multiple times as well as chatters and purchasers.

Strategically targeted leads – Get deep insight on marketing campaigns immediately after a prospect lands on your site. Your sales can offer incentives based on their lead history, or just monitor their movement through your site.

Shopping cart abandonment – Engage with prospects on your website and grab their attention or offer discounts so they do not abandon their carts. When your visitors reach a specific amount in their shopping cart make an offer to get them to buy.

Geographic location – You become aware that location gives you strategic insight about a prospect's product interest and budget. Geolocation information provides both, an added opportunity to sell to a prospect and added protection against potential fraud. Set priorities, so your sales team can engage with the highest value leads.

 
Testimonials from clients who love us

In the past, we´d launch a promotion and hope for a certain result. If that didn´t happen, we wouldn´t know why. Our Web analytics program tells us what happened, but it can´t tell us why it happened and who did it. But watching visitors as they land - or skip over - a promotion page tells us a lot. ”

Mike Daniels,
Founder & CEO of Cloud Five Int.