Personalized real-time customer engagement

Easily maintain and access information

Making knowledge, company know-how and other important information easily accessible to employees and customers is a huge advantage that large companies have in place and it drives them forward.


Knowledge Base Manager

Now you can author, publish, organize and make data available to your teams easily. Create and manage help systems, knowledge bases, policies and procedures within your solution. Manage user privileges and revision control with user friendly administrator controls. Keep sharing, publishing and history records, so you can know when there is a change, who made it and why.

It can handle tens of thousands of articles and documents. In addition, you can setup an internal knowledge base so that you can store and categorize company procedures and articles. Your staff and users will be able to access your FAQs from any web browser or it can be private for specific users.

Easily manage and customize with:

  • Friendly interface and one click action
  • Revision control
  • Three types of access control - personal, company wide and public
 
Testimonials from clients who love us

In the past, we´d launch a promotion and hope for a certain result. If that didn´t happen, we wouldn´t know why. Our Web analytics program tells us what happened, but it can´t tell us why it happened and who did it. But watching visitors as they land - or skip over - a promotion page tells us a lot. ”

Mike Daniels,
Founder & CEO of Cloud Five Int.