Personalized real-time customer engagement

Frequently Asked Questions

You have questions and we have the answers you need! There is so much to understand and we are here to help you get the answers you are looking for. We will tell you honestly!

How long does it take to get started?

You can be running the DeskGod solution on your website in just minutes. You will have support from the best IT team available who will assist you with cut and paste simplicity.

What is a unique visitor action?

When a new visitor comes to your website or clicks through to your website. This is a Unique Visitor Action and it will only count once against your limits. An “action” is counted every time a user visits your website.

What if I exceed my number of unique visitor actions per month?

If you exceed your number of visitor actions per month you will receive a kind email from us asking you to upgrade. That's it. Your account will continue to work as normal and you will still be able to access your account and all your data will still be available to you with no hassles.

Can I upgrade whenever I want?

Upgrading your plan is very simple. You can upgrade or downgrade your plan at any time. If you are downgrading from a plan that you added extra features (i.e. Multiple websites, Dedicated IP, etc.) you may need to remove some of those extras before downgrading.

What are my payment options?

We currently accept Visa, Mastercard, Amex and Discover through our online payment system.

Is there a minimum commitment?

DeskGod is a month to month service, so you can cancel at anytime. There are no contracts to sign or long term obligations. You are billed on a monthly basis, and if you cancel you will not be billed again.

How does the 30-day free trial work?

During your free trial, you get full access to the features of DeskGod to test it out and start running live campaigns. There are no hidden fees or setup costs, and you are able to cancel your account at anytime should it not be suitable for your needs.

How safe is your service?

All DeskGod server data is encrypted with 3DES security and hosted on our own private servers. So, your information is always protected and we do not share data with any third party services.

Where can I review the terms of service and privacy policy?

Here are our Terms of Service and Privacy Policy.

Who are DeskGod's customers?

DeskGod serves thousands of companies of all sizes, across a wide range of industries, such as technology, financial services, healthcare, communications and professional services.

When was DeskGod founded?

DeskGod was founded in 2012 by a team of world-class marketing executives who are leading the shift toward integrated solutions. They started DeskGod with a mission to change the way marketing and sales teams collaborate to control Visitors Lifecycle on websites.

See DeskGod's executive team »

Contact us to learn how online businesses large and small, in every industry, are experiencing success with DeskGod services.

Testimonials from clients who love us

In the past, we´d launch a promotion and hope for a certain result. If that didn´t happen, we wouldn´t know why. Our Web analytics program tells us what happened, but it can´t tell us why it happened and who did it. But watching visitors as they land - or skip over - a promotion page tells us a lot. ”

Mike Daniels,
Founder & CEO of Cloud Five Int.